Covid19

Thank you for visiting my website during these difficult times. Currently I am operating a little differently in order to keep my family and myself safe. Our post office is very small inside, (not much room to be 1m apart, never mind 2m) and, with me and my family having health issues, I am not going to risk going in. 

UK:

I am only posting items that I can send large letter and that will fit in our local box. 

Larger items have temporarily been removed from the website so they cannot be ordered. However I may have missed some and  in this case a refund for the item will be given. Some items will also be removed from there original packaging so that they can fit into a large letter box.

Also please note that parcels are taking longer to arrive than normal so please be patient.

Latest news: I think I have found a courier that not only will collect parcel from me, but also is not much more expensive than Royal Mail. I will send some test parcels and hopefully, if all works out, I will have larger items back in store in 2/3 weeks.

Overseas:

All overseas orders have been suspended for now. 

For those countries where post is getting through there are delays in both the UK and the recipient country. The risk of chargebacks (some people are not very patient) is too great for my small business. Proof of posting/tracking is only available from the post office.

Also although many countries postal systems are now operational there are some countries  where post is suspended right now due to a lack of available transport links. Keeping up to date and removing these from my website would require quite a lot of time and would not be cost effective for the small number of overseas orders I receive.

I have therefore decided not to post orders outside of the UK for now. 

Apologies and I hope you understand.

Please stay safe.

Angela


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